Two ways to lower energy bills and keep equipment running smoothly.

Coronavirus (COVID-19) message to customers

NW Natural cares about the health and safety of our employees and customers. In response to the coronavirus (COVID-19), NW Natural has activated its business continuity plans and is limiting non-essential, in-home service visits. For an undetermined amount of time, routine inspections will not be available.
Emergency services are still available. If you smell gas and suspect a gas leak, please call the 24-hour emergency line at 1-800-882-3377 and a NW Natural Technician will visit your home to make sure everything is safe.
A new message will be posted when in-home inspections are again activated.
Thank you for your patience.
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Schedule an equipment inspection

Once a year, we'll conduct an inspection at no extra charge to you. This free service keeps your equipment and appliances running at peak efficiency.

Schedule Inspection

Equipment inspections - FAQs

Request a repair, maintenance or tune-up


The NW Natural Service Solutions program and Find a Contractor tool helps customers who might have unique repair, maintenance or tune-up situations, or who are unsure what they need.

Partner resources

NW Natural Service Solutions Program

Tell us about your unique repair or maintenance situation, and a coordinator will help you find the right contractor.

Contact Service Solutions
Find a contractor

Let us hook you up with a contractor you can count on.

Equipment and appliance tune-ups lower energy bills and help increase operating efficiency. A NW Natural Preferred Contractor will test, clean and adjust parts.

Request a tune-up

Equipment tune-up - FAQs

Discover More

Rebates and offers.

Save energy and get as much as $3,000 back on high-efficiency natural gas appliances.

Learn more
Ways to save every month.

Read tips that can help you improve energy efficiency and lower your monthly bill.

Learn more
Savings programs: see if you qualify.

Free weatherization services includes insulation, and can lower your monthly energy bill.

View savings programs

Register your account online.

View and pay bills, see gas use, and compare use over time.